People are still shaking their heads about the Will Smith-Chris Rock Oscar slap heard across the world. But what no one is talking about is how the change in staging contributed to the kerfuffle. It was a matter of proxemics. Proxemics is the amount of space people establish between themselves and others and it plays a vital role in communication and in this case reaction to that communication.  Like much of non-verbal communication, it is not something we consciously factor…

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Some people will avoid conflict at all costs — taking whatever lumps thrown their way in the name of peace and harmony. Some people are conflict creators — consciously throwing a hand grenade in the middle of the conference table to see what will happen (what they can make happen!). In the middle are the people who don’t necessarily like conflict but given the right set of circumstances will pick up their virtual arms and engage. Here are the five…

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While we all desire to be better communicators, our real secret weapon is our power be more credible. That is truly the key to becoming more easily understood and impactful. Developing your personal credibility will help you connect more powerfully with your listeners. There isn’t magic to being more credible; it just takes understanding what goes in to making it happen. Consider these 5 tips which can enable you to become a a more credible, and therefore effective, communicator. 1)…

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Interviews are a forced attempt to get to know someone better in order to make a long-range decision about whether you want to hire them, expand a relationship or simply evaluate their credibility. Is it fair to make such evaluations of credibility based on a compressed “speed dating” scenario with so much at stake? No. But sometimes that’s all we have because of time, needs and logistics. The fact is some people are just better at interviews than others. Those…

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5 Rules for Managing Employees in the Post-Covid Hybrid Workplace For most organizations, communication is like water in the fishbowl: fish don’t think about the water unless it becomes tainted or suddenly disappears which is exactly what happened, figuratively, to many organizations during the Covid-19 pandemic (and will surely happen again after it). The single most important factor for managing a post-Covid, hybrid workplace will be communication, so as organizations reopen it will be vital for them to undergo a…

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Top 10 Communication Disrupters Mergers Staff Reductions Intro of New Products Management/Accountability Changes Re-Location COVID Negative Press Reports Rumors/Scandals Adopting New Technologies Hybrid-Remote Work Forces